πŸ“¦ What are your delivery times?

We process all orders within 24 hours (Monday to Saturday). Delivery within the United States typically takes 5 to 10 business days, depending on your location and local carriers.

All orders are shipped from our U.S. fulfillment center in Miami, Florida, and include a tracking number for full transparency.

πŸ” Can I return my order?

Yes. You can request a return within 30 days of receiving your item. Items must be unused, in original packaging, and in sellable condition. Please refer to our Refund Policy for full details.

πŸ’³ What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.

❓ How can I track my order?

Once your order has been shipped, you will receive a tracking link by email. You can also visit our Track My Order page to follow your shipment.

πŸ‘Ÿ Are your shoes really orthopedic?

Yes. All our models are designed with orthopedic principles in mind, including arch support, wide toe boxes, and ergonomic cushioning to improve comfort and posture.

πŸ“¬ Need help? Contact our team

We’re available 6 days a week and typically respond within 24 hours.

πŸ“ž Phone: +1 701 999 2039
πŸ“§ Email: contact@us-shoes.com
Business Hours: Monday – Friday: 9:00 AM – 8:00 PM (ET)
Saturday: 11:00 AM – 3:00 PM (ET)