📦 What are your delivery times?

We process all orders within 24 hours (Monday to Saturday). Delivery within the United States typically takes 5 to 10 business days, depending on your location and local carriers.

All orders are shipped from our U.S. fulfillment center in Miami, Florida, and include a tracking number for full transparency.

🔁 Can I return my order?

Yes. You can request a return within 30 days of receiving your item. Items must be unused, in original packaging, and in sellable condition. Please refer to our Refund Policy for full details.

💳 What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.

❓ How can I track my order?

Once your order has been shipped, you will receive a tracking link by email. You can also visit our Track My Order page to follow your shipment.

👟 Are your shoes really orthopedic?

Yes. All our models are designed with orthopedic principles in mind, including arch support, wide toe boxes, and ergonomic cushioning to improve comfort and posture.

📬 Need help? Contact our team

We’re available 6 days a week and typically respond within 24 hours.

📞 Phone: +1 701 999 2039
📧 Email: contact@us-shoes.com
Business Hours: Monday – Friday: 9:00 AM – 8:00 PM (ET)
Saturday: 11:00 AM – 3:00 PM (ET)